Support

We're a small team, but we read everything.

💬 Help & Support in the app

The fastest way to reach us. Open the Account tab and tap Help & Support — your message arrives with the details we need (app version, platform) already attached, so we can help without back-and-forth.

🐛 Report a bug

If something goes wrong in the app, the error screen has a Report a problem option that sends us the error details directly. You can also report bugs from Help & Support.

✉️ Email us

Can't get into the app, or don't have it installed? Email meepers.app@gmail.com and we'll get back to you.

❓ Check the FAQ

Common questions about imports, households, subscriptions, and your data are answered on the FAQ page.

Quick answers

How do I cancel or manage my subscription?

Subscriptions are handled by Apple. On your iPhone, go to Settings → your Apple ID → Subscriptions → Meepers. Deleting the app or your account does not cancel a subscription — always cancel it there.

I bought Premium but the app doesn't show it.

Open Account → Go Premium → Restore purchases. If you're in a household, Premium from any member covers everyone — make sure you've joined the household of the person who subscribed.

How do I delete my account?

In the app: Account → Delete account. This permanently deletes your account, recipes, photos, plans, and pantry. It cannot be undone. If you own a household with other members, you'll be asked to hand ownership to another member first.

How do I turn notifications on or off?

Use your iPhone's Settings → Notifications → Meepers, or the notification preferences inside the app under Account → Preferences.

An import didn't work.

Some sites and posts don't include recipe data we can read. Try the share sheet ("Share to Meepers") instead of copy-pasting, or scan a photo of the recipe. If it keeps failing on the same site, tell us via Help & Support — those reports are how we improve the importer.

Also see the Privacy Policy and Terms of Use.